Three Projects to Elevate Your Customer Service in 2019
Discover how to deliver exceptional customer service across all of your digital channels
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Today’s consumers are using more channels than ever to engage with businesses. But when it comes to customer service, many companies are still struggling to serve customers with unconnected channels - causing frustration for both brand and consumer.
Join Abinash Tripathy, Helpshift’s Co-founder and Brian Cantor, Leading Analyst at CCW Digital as they discuss how to:
- Delegate and automate laborious tasks using bots and workflows
- Deliver exceptional customer service across all of your digital channels
- Solve a Customer Service Manager’s concerns regarding productivity and allocating resources
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