Sign up to get full access to all our latest content, research, and network for everything customer contact.

Combating Agent Apathy & Turnover Through Coaching, Career Planning & Agent Feedback

We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.

This FREE webinar was recorded on:
November 14, 2018
02:00 PM - 03:00 PM EST

High turnover is one of the biggest challenges modern organizations are facing. Call centers in particular struggle with their reps leaving, often due to the lack of opportunity for career planning and advancement at work, issues with their manager or supervisor, and reps feeling disengaged.

This webinar will explore how organizations can better support their call center reps, improve their employee development offerings, keep employees engaged, and strengthen manager-employee relationships.

 

Register for FREE

We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.