How To Achieve a Great and Profitable Customer Experience

call center week
Posted: 08/01/2011
Job:
Company: Call Center Week

Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg Businessweek Research Services, 2011)

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call center week
Posted: 08/01/2011
Job:
Company: Call Center Week