The 10 Mega Trends in Customer Service Delivery

call center week
Posted: 11/24/2015
Job:
Company: Call Center Week

CCIQ surveyed its community to determine the top mega trends for 2016 and released it as an opening video at CCW this past June. This is what you told us, along with the corresponding sessions at the upcoming CCW Winter.

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call center week
Posted: 11/24/2015
Job:
Company: Call Center Week