Call Center Banner Stats

Contributors

CCW Digital contributors represent the industry's leading customer management practitioners, commentators and thought leaders, and are selected for their experience and ability to deliver valuable insights into the industry's most critical issues.

By sharing presentations, interviews, webinars, videos, podcasts, articles and blogs, these contributors are helping CCW Digital become the most valuable source for CCW Digital expert commentary and best practice you will find on the web today.

For information on how you can join this group of industry thought leaders, visit our writers guidelines.

Top Influencers

Lisa Abbott
bazman2
brian
CherylChina1
AlCook1
John Cray
Tony Fassette
HMagaha1
Greg Moser
beckyploeger

Find a Contributor

A

B

C

D

E

F

G

H

I

J

K

L

M

N

O

P

Q

R

S

T

V

W

Y

Z

d

w

A

A
Lisa Abbott
Senior Director of Product Marketing
Genesys
A
Jo'Ann Alderson
Founder
Progressive Communications
In a world of send, reply and you've got mail, Jo'Ann Alderson is one of the few specialists in communicating in a faceless and a face-to-face world. Through her innovative work and hands-on approach her client have measurably exceeded their sales targets, attained the highest levels of customer satisfaction in their industry and reduced...
A
Don Alderson
Digital Strategist
A
Ryan Amirault
Social Media Strategist
Whole Foods Market
Ryan Amirault is the Social Media Strategist for Whole Foods Market. He is a driven individual, with a diverse tool belt including extensive experience in: managing corporate IT networks, pricing out international restaurant menus and exploring the latest location based social media technology. He finds the new landscape around local marketing...
A
Amanda Anderson
Director of Marketing
Epicom
Amanda is the Director of Marketing at Epicom, leading CRM specialist and integrator, with a background in advertising, graphic design, product management, demand generation, and marketing strategy. Since joining Epicom in 2010, Amanda has helped to grow the company, expand its product and service offerings, and build and manage a great team of...
A
antcliff
VP, Marketing
Intradiem
A
Dan Arengo
Sr. Director
SAP Contact Center
A
arnold
Co-Founder & CEO
SimplySocial
A
azar
Community Development Manager
We R Interactive
A
bazman2
Vice President, Traveler Services, Americas & Global
Carlson Wagonlit Travel
Bob Azman, Vice President, Traveler Services, Americas and Global is responsible for all customer and technical service operations in Canada, the United States and Latin America as well as global sites located in Poland, Manila and Costa Rica. In this role, Bob is transforming the customer experience for clients and travelers of Carlson Wagonlit...