Infographic - Changing Landscape of Contact Centres in Africa

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Posted: 05/24/2017

The African contact centre market is rapidly growing larger and more sophisticated as it moves to serve an exploding domestic market of digitally empowered consumers, while also catering to the diverse needs of the global BPO industry. Download this infographic to understand the top challenges affecting the African CC industry's progress, as well as the key solutions and technological means of securing their digitised future.

27713.001 CCW Africa Infographic
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By:
Posted: 05/24/2017