Call Recording and the Law

call center week
Posted: 03/04/2013
Job:
Company: Call Center Week

The current legal landscape for call recording consists of numerous federal laws and industry mandates. It is important for contact center professionals to have a comprehensive resource that provides general information and guidance on best practices necessary to achieve and maintain compliance and verification.


"Call Recording and the Law " is the first comprehensive, 38-page guide to address several of the laws and requirements that impact contact center operations.

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call center week
Posted: 03/04/2013
Job:
Company: Call Center Week