Case Study: Kaspersky Lab Drives Customer Engagement Across Sales and Service

call center week
Posted: 06/23/2013
Job:
Company: Call Center Week

This case study provides an in-depth overview of how one company is using Nuance’s intelligent virtual assistant technology to drive revenue and decrease operating costs. In this case study, you will learn why Kaspersky decided to use a Web virtual assistant and how it has helped to enhance their customer’s experience.

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call center week
Posted: 06/23/2013
Job:
Company: Call Center Week