Choosing the Right Cloud Contact Center Solution

call center week
Posted: 10/30/2012
Job:
Company: Call Center Week

This white paper is an industry guide for enterprises considering the cloud contact center model for customer service. It provides:

  • Key market trends shaping customer service in today's competitive environment;
  • An overview of the cloud contact center and its impact in the marketplace; and
  • A set of criteria which enterprises should use when evaluating and choosing a cloud contact
  • center solution that will meet their business needs.
To continue viewing this content please fill out the form below and become a CCW Digital member.
Or if you're already a CCW Digital member, sign in below to download.
Join

By entering in your information and submitting the form, you give the sponsor permission to contact you regarding their product and you agree to our User Agreement, Privacy Policy, and Cookie Policy.

call center week
Posted: 10/30/2012
Job:
Company: Call Center Week