Meeting the expectations of today’s connected customer requires an agile and responsive approach to customer service via the cloud. This whitepaper contains five takeaways for parlaying cloud technology into an optimized call center.
April 24-26, 2024
The Wigwam | Phoenix, AZ
May 15-17, 2024
Marriott Grand | St. Louis, MO
June 18 - 19, 2024
Free CX Network Webinar Series
June 19 - 20, 2024
Free CX Network Webinar Series
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2024-05-29
02:00 PM - 03:00 PM SGT
2023-11-21
02:00 PM - 03:00 PM EST
2023-11-15
11:00 AM - 12:00 PM GMT
By partnering with CCW Digital, you’ll increase brand awareness, position yourself as a thought leader, introduce your solution to the market, make executive connections, while generating new leads. Based on your business goals, our analysts can help align your company with the right opportunity.
As the world's largest customer service online research hub, CCW Digital provides 159,000+ members with the tools to optimize their customer contact operations. Through market study reports, seminar series, webinars, and a variety of other media, we’re driving this year’s critical conversations on Generative AI like ChatGPT, automation, agent engagement, self-service, personalization and more.
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