Maximizing the Moment with Customers

call center week
Posted: 10/30/2011
Job:
Company: Call Center Week

Customers today are more demanding than ever when it comes to service – and failing to meet their expectations can significantly impact your business. The challenge is to find ways to deliver more consistent, better quality customer experiences – which is no small task today. Here are four key elements to help you achieve breakthrough customer experience results faster and more efficiently. Also includes customer Case Study for a Fortune 100 Roadside Assistance company.

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call center week
Posted: 10/30/2011
Job:
Company: Call Center Week