Meet the Speakers

Speakers


Donna Axalan
Donna Axalan
VP of Insurance Operations
SmartFinancial
Brian Cantor
Brian Cantor
Principal Analyst, CCW Digital Director
CCW Digital
Amanda Caparelli
Amanda Caparelli
Research Development Analyst
Customer Management Practice
Nadia Chaity
Nadia Chaity
Director of Product Development, Exchange Division
Customer Management Practice
Manuel Christoffel
Manuel Christoffel
Chief Customer Officer
Plitch
Sam Darwish
Sam Darwish
CEO
The Functionary
Greg DeVore
Greg DeVore
CEO
ScreenSteps
Jonathan DeVore
Jonathan DeVore
Customer Advocate
ScreenSteps
Ravneet Gill
Ravneet Gill
Senior Director, Technical Support Management
ServiceNow
Lori Halverson
Lori Halverson
Associate VP - WW Customer Operations
Agilent Technologies
Lynn Holmgren
Lynn Holmgren
VP Global Customer Experience & Customer Journey Management
TE Connectivity
Mehmet Hussein
Mehmet Hussein
Technical Design Authority
Voxbone
Sandy Ko
Sandy Ko
Senior Analyst & Conference Director
Customer Management Practice
Megan Merrick
Megan Merrick
Online Engagement Manager
Freshly
Devon Mychal
Devon Mychal
Sr. Product Marketing Manager
Talkdesk
Nathan Nickens
Nathan Nickens
Senior Analyst, Customer Contact & Conference Director
Customer Management Practice
Devlin O'Neil
Devlin O'Neil
Former Customer Experience and Contact Center Technology Leader
lululemon
Tony Pereira
Tony Pereira
SVP of Enterprise Solutions
Mavenir
Shoeb Shaikh
Shoeb Shaikh
Senior Business Operations Manager, Global Technical Support
ServiceNow
Mark W Stanley, PMP
Mark W Stanley, PMP
Director, Strategic Business Consulting
Genesys
James Walterick
James Walterick
VP, Member Services and Operations
Arthur J. Gallagher Insurance
Andy Watson
Andy Watson
Product Marketing Manager
Mavenir
Matt Wujciak
Matt Wujciak
Analyst, Staff Writer
CCW Digital
Ellwood Neuer
Ellwood Neuer
SVP Solutions Engineering
Noble Systems