Darren Foy

Senior Voice & Collaboration Engineer Aveana Health

Wednesday, August 19

Wednesday, August 19th, 2020

12:45 PM How to Manage Virtual Agents

Working From Home is the new normal. How do you adapt your technology, processes and culture to thrive in this new environment? Come and learn from Darren Foy at Aveanna Healthcare, the leading provider of pediatric home-care, as he shares how they enabled 300 Work From Home agents in 48 hours with RingCentral Engage Voice to continue providing the support and care their patients need.

1:30 PM How to Manage Virtual Agents

Working From Home is the new normal. How do you adapt your technology, processes and culture to thrive in this new environment? Come and learn from Darren Foy at Aveanna Healthcare, the leading provider of pediatric home-care, as he shares how they enabled 300 Work From Home agents in 48 hours with RingCentral Engage Voice to continue providing the support and care their patients need.