Michael Brown

Former Chief Design Officer Dick's Sporting Goods

Thursday, August 27

Thursday, August 27th, 2020

2:00 PM What Can Design Incubation Do for the End-to-End Experience?

The Design Value Index (DVI) addresses key critical success factors as it relates to design-forward companies delivering better customer and employee experiences. How can your organization better prioritize the power of design to elevate the end-to-end experience? In this session, Michael Brown will break down how to start a design movement in your organization:

  • Start grassroots to breed project success
  • Gain executive buy-in from powerful results
  • How design tiger teams can be an asset across the end-to-end experience