Awards

The CCW Asia Excellence Awards will honour, recognise and promote individuals and teams who have made a commitment to driving superior contact centre performance and customer excellence. The Awards are dedicated to recognising worldclass thinking, creativity and execution across the full spectrum of contact centre functions.

The Awards are judged by a panel of independent and esteemed contact centre leaders across Asia with vast experience in the industry. Winners will receive the recognition for leadership, vision, innovation and strategic accomplishments within the industry. Download the brochure to find out more.

This category recognises the contact centre that promotes exceptional end-to-end customer experience by putting their customers at the heart of every process and operation.

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This category awards the contact centre that sets a vision for world-class service excellence and rallies the team to deliver on that vision.

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This category awards the contact centre that sets a vision for world-class service excellence and rallies the team to deliver on that vision.

Fill up your business contact and download the form now.

This category recognises the delivery of exceptional customer service across various digital channels and touchpoints. 

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This category celebrates the organisation that invests in their employees and creates a culture that inspires outstanding service and excellence.

This category shines the spotlight on contact centres that have achieved significant growth and demonstrated positive business impact through innovation. They are bold, creative and constantly exploring opportunities to improve performance and scale operations across all aspects of people, process and technology.

Fill up your business contact and download the form now.