Meet the CCW Asia Speakers

Industry Speakers


Sandra de Zoysa
Sandra de Zoysa
Group Chief Customer Officer
Dialog Axiata
Neil Gardner
Neil Gardner
Chief Customer Officer
Generali Asia
Alvin Nand
Alvin Nand
Chief Operating Officer
QBE Asia
Madhu Nutakki
Madhu Nutakki
Chief Customer Experience Officer & Global Business Head of Connected Cars
Nissan Motor Corporation
Sumit Mitra
Sumit Mitra
Chief Executive Officer
TESCO Global Business Services
Neeti Mahajan
Neeti Mahajan
Managing Director/Operations Head GSC Malaysia and Global Head, Workforce Management
HSBC
Kavan Sito
Kavan Sito
Regional Head of Customer Operations
Shopee
Anila Fredericks
Anila Fredericks
Head of Customer Service Operations
Telstra Global
Roel Van Criekinge
Roel Van Criekinge
Head of Customer Experience & Business Performance
IKEA Southeast Asia & Mexico
Raj Chaudhuri
Raj Chaudhuri
Vice President – Global Services Group
American Express (M) Sdn Bhd
Martin Head
Martin Head
General Manager, Customer Support Innovation, APAC Operations
Fuji Xerox Asia Pacific Pte Ltd
Zach Taub
Zach Taub
Regional Head of Customer Experience
AIG Japan Holdings
Darren How
Darren How
Head of Customer Communications and Experience
Singapore Pools
Olga Quiros
Olga Quiros
Director, Customer Operations – Asia Pacific
Expedia Group
Geeta Sreeraman
Geeta Sreeraman
Head of Customer Centre Singapore
DBS Bank
Prasanth Thomas
Prasanth Thomas
SVP, Digital Platforms and Applications
Sembcorp Industries
Ranjeet Mani
Ranjeet Mani
Solutions Consultant
LogMeIn
Nic Passmore
Nic Passmore
Chief Technology Officer
Knosys
Patrick Ong
Patrick Ong
Head of Solutions Consulting, ASEAN
Genesys
Satish Annamalai
Satish Annamalai
Principal Business Consultant, Asia
Genesys
Malcolm Koh
Malcolm Koh
Customer Experience Strategist, APAC
Zendesk
Eli Kennedy
Eli Kennedy
Principal Solutions Engineer – Contact Centre
Twilio
Nachiket Pathki
Nachiket Pathki
SVP Global Sales
Enterprise Bot
Ravina Mutha
Ravina Mutha
Co-Founder
Enterprise Bot
Chia Ching Khoo
Chia Ching Khoo
Marketing Manager
Zoho Corporation
Vishal Agarwal
Vishal Agarwal
Chief Executive Officer
Locobuzz Solutions
Sam Hoare
Sam Hoare
Head of Sales APAC
Intercom
Rohan Joshi
Rohan Joshi
Co-Founder & CEO
Wolken Software