The speaker Malcolm Koh was part of the previous event. To review the most recent speakers list, click here.

Malcolm Koh

Customer Experience Strategist, APAC Zendesk

Malcolm has over 25 years diverse CX experience in: Retail, Hospitality, Airline, Banking, Financial Services, large startup and the solution providers space. He is a regional speaker on CX, sharing best practices and trends Work with APAC's largest clients. He is a specialist in improving operations, channel optimisation and Business case analysis.

Check out the incredible speaker line-up to see who will be joining Malcolm.

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