Patrick Ong

Head of Solutions Consulting, ASEAN Genesys

Patrick has more than fifteen years’ experience designing world-class Customer Experience (CX) solutions for leading brands across the Asia Pacific region. He has a strong mind for understanding what customers’ need and with this is able to deliver intelligent solutions so that an organisation of any size can provide true personalisation at scale by interacting with empathy, and by fostering customer trust and loyalty.

Check out the incredible speaker line-up to see who will be joining Patrick.

Download The Latest Agenda