David Bruce

Innovation Principal Openreach

CCW 2021 Executive Access Day

Thursday, March 4th, 2021

8:00 AM Driving exponential business impact through innovation and customer transformation with automation, machine learning and analytics

  • What’s the business case of AI in customer service and the bottom line impact?
  • Gaining deeper customer insights through AI assisted VOC programme
  • Leveraging data analytics to better understand and meet customer needs

Check out the incredible speaker line-up to see who will be joining David.

Download The Latest Agenda