Léonie Brown

Head XM Scientist, Customer Care Solution Qualtrics

Léonie Brown is an XM Scientist at Qualtrics, specialising in customer experience, research methodologies, and modernising the contact centre. She’s worked with 100s of brands to design, implement and optimise their CX programs, using her vast amounts of experience to help brands turn happy customers into higher revenue and lower churn.

Check out the incredible speaker line-up to see who will be joining Léonie.

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