The #1 European event series for progressive
contact centre, CX and digital service leaders 

It's a great time to have a conversation with a certain scope [...] honing in on something specific you could learn from someone else and have really key takeaways

A full immersion in CX! The talks were inspiring and insightful.

My favourite thing has been being able to connect with some fantastic suppliers, I've learnt about some new technology which I wouldn't have done if I weren't here. I've found the conference to be super insightful, so I've got some great takeaways and to have done that all within the past 48 hours has been really valuable

What's been special about the event, is meeting so many different industry experts in diverse sectors which I haven't at other events. For example, with another delegate, discussing inclusive experience, specifically in the luxury side and then broadening the discussion to the challenges of teams’ working in different industries such as energy, and how the teams are helping customers who are in a vulnerable position. This opens up the conversation and is educational for us all.

It was a great event and an amazing opportunity to stay up to date with the latest trends around CS & CX, get insights from great speakers with extensive experience in the industry and to network with other professionals from around the world. On top of that the event was organized in an excellent way.