In order to deliver world class customer service, CCW Europe draws executives and advocates enterprise-wide to further explore the convergence of CX and customer contact, and the enterprise level collaboration required for a brand to speak, act and serve with the same vision and same voice.
CCW Europe 2019 is where best practices for people, technology and processes come together to deliver world class service. We therefore invite you to join us in Amsterdam and you will walk away with practical takeaways and more importantly, be inspired to take the next steps like hundreds of your peers. Download the full agenda to see:
How you can enhance your future customer contact strategy
What's new for 2019?
The key to a better customer experience
The list of Europe’s future shaping customer contact executives that will be joining us in Amsterdam