The #1 European event series for progressive
contact centre, CX and digital service leaders
07 - 09 October, 2024
| The Passenger Terminal & Mövenpick Hotel Amsterdam City Centre
Podcasts
How to Set CX Strategy for a Multinational, B2B-B2C Business: CCW Europe Spotlight
After undergoing a digital and CX transformation over the last two years. PostNL has transformed from a traditional mail company into a domestic and traditional logistics services company supporting e-commerce.
Discover how by listening to this podcast with Mark Eldridge, Chief Customer Officer of PostNL Cross Border Solutions, & Verena Junginger, Customer Contact Manager for Spring Global Delivery Services
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