The #1 European event series for progressive
contact centre, CX and digital service leaders

07 - 09 October, 2024 | The Passenger Terminal & Mövenpick Hotel Amsterdam City Centre

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How to implement chatbots with purpose: an interview with 4 CC experts

In today’s fast-paced, swipe-right, instant messaging world, customers expect the efficiency that they’re used to accessing in everyday life to be just as prevalent when communicating with brands, products and services.

We asked four industry experts for their advice on introducing chat bot technology into your service offering. Together, they explore the importance on doing so with purpose as well as how to use this as an opportunity for human agents to provide a more value-adding customer service experience.

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The #1 European event series for progressive contact centre, CX and digital service leaders

How to implement chatbots with purpose: an interview with 4 CC experts

In Partnership With :

QUESTIONS?

The #1 European event series for progressive
contact centre, CX and digital service leaders