The #1 European event series for progressive
contact centre, CX and digital service leaders

07 - 09 October, 2024 | The Passenger Terminal & Mövenpick Hotel Amsterdam City Centre

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How is Diversity Helping Businesses Deliver Great Customer Service

Create a team that reflects the market it is serving. Generate an environment where people can unlock their full potential. Ultimately you will yield productive employees and stronger, more creative teams.

With insight from Helen Gillet, Managing Director of Affinity for Business and Petra Mengelt, Head of B2B Business Relations at Mash, we explore how championing a culture of diversity and inclusion can contribute to the creation of exceptionable customer service experiences.

Download this exclusive content piece to uncover:

The numbers behind how gender and ethnic diversity can boost a businesses bottom-line
How an understanding of diversity that goes beyond demographics can boost employee engagement
Actionable steps to making a culture of diversity and inclusion a reality in your customer contact organisation

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The #1 European event series for progressive contact centre, CX and digital service leaders

How is Diversity Helping Businesses Deliver Great Customer Service

In Partnership With :

QUESTIONS?

The #1 European event series for progressive
contact centre, CX and digital service leaders