"Attending CCW means putting your customers first." 

05 - 08 October, 2020 | Amsterdam

Arnaud Cavé

Product Marketing Director Kiamo

Arnaud manages Conecteo's Marketing and Communications department and brings his nearly 20 years of experience in hi-tech and Telecom marketing, particularly in the customer relationship sector where he supervised product marketing at SFR Business.

Main Conference Day One

Tuesday, October 8th, 2019

2:00 PM Speech analytics as a game changer in your contact centre

  • Best practice in generating customer insights through speech analytics
  • How to make the best use of speech analytics technology?
  • How to measure the ROI of speech analytics?

Check out the incredible speaker line-up to see who will be joining Arnaud.

Download The Latest Agenda