Founder and Customer Experience Rockstar
Main Conference Day One
Sunday, August 11th, 2019
In this high energy, entertaining and musical keynote you’ll learn lessons from a former real-life, award-winning rockstar.
This is the world's first and only musical CX Keynote. 'Customer Experience Rockstar' James Dodkins will share stories, ideas, frameworks and mindsets that will guarantee that you turn your customer experience up to 11. James is even going to dust the cobwebs off of his guitar to give you all a musical experience that you’ll never forget. You’ll learn James’ 5 ‘Rules For Rockstars’
- Nail the intro
- Create Superfans
- Put things right
- Make things clear
- Let teams rock
And maybe some surprises thrown in for good measure!