07 - 10 October, 2019

Jann Hoffmann

Head of Contact Centre Operations Management
Danske Bank

Main Conference Day One

Sunday, August 11th, 2019

5:00 PM Advisory Board Panel: Future proof of your customer contact strategies

The Advisory Board is a huge part of CCW globally. We rely on their experiences, insights and scrutinising opinions to bring the most cutting-edge topics, influential speakers and best practitioners on board to ensure our programme and agenda is the most relevant and beneficial for all who attend. This unique panel brings the 2019 Advisory Board Panel to centre stage and allows you to pick their brains on key challenges you have and their perspectives on the future of customer contact. 

Check out the incredible speaker line-up to see who will be joining Jann .

Download The Latest Agenda