"Attending CCW means putting your customers first." 

05 - 08 October, 2020 | Amsterdam

Jochen Sadlers

Head of Digital Customer Experience Schneider Electric

Jochen Sadlers is an experienced Leader in Sales and Marketing with a strong focus on digital transformation. After his studies he worked for different B2B companies in Product Marketing, Sales and MarCom. Since he joined Schneider Electric 8 years ago he has been driving digital transformation in Product and Solution areas on the one hand and most recently in Digital Marketing and Digital Customer Experience on the other hand. He is leading the Digital Customer Experience team for the DACH region and is based in Duesseldorf, Germany.

Main Conference Day Two

Wednesday, October 9th, 2019

4:00 PM Realizing customer self-service and partner co-creation through Schneider Electric Exchange

One of the recent innovations Schneider’s digital customer experience team has been working on is to develop digital platforms to connect customers, partners and customer service directly through one single platform. Jochen will share the details of how this new initiative is driving new grounds of customer experience and growth.

• Taking customer self-service to a different level
• Developing a community around the industry ecosystem
• Driving customer service and growth through co-creation

Check out the incredible speaker line-up to see who will be joining Jochen.

Download The Latest Agenda