07 - 10 October, 2019
Beurs van Berlage, Amsterdam, Netherlands
Jochen Sadlers, Head of Digital Customer Experience at Schneider Electric
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Jochen Sadlers

Head of Digital Customer Experience
Schneider Electric

Check out the incredible speaker line-up to see who will be joining Jochen.

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Main Conference Day Two

Wednesday, October 9th, 2019

4:00 PM Realizing customer self-service and partner co-creation through Schneider Electric Exchange

One of the recent innovations Schneider’s digital customer experience team has been working on is to develop digital platforms to connect customers, partners and customer service directly through one single platform. Jochen will share the details of how this new initiative is driving new grounds of customer experience and growth.

• Taking customer self-service to a different level
• Developing a community around the industry ecosystem
• Driving customer service and growth through co-creation