Main Conference Day Two
Wednesday, October 9th, 2019
One of the recent innovations Schneider’s digital customer experience team has been working on is to develop digital platforms to connect customers, partners and customer service directly through one single platform. Jochen will share the details of how this new initiative is driving new grounds of customer experience and growth.
• Taking customer self-service to a different level
• Developing a community around the industry ecosystem
• Driving customer service and growth through co-creation