Main Conference Day Two
Wednesday, October 9th, 2019
12:10 PM GLOBAL RESEARCH: What did we learn from 34,000 people from 18 countries? Attitudes of consumers and employees towards technology
In a highly informative and insightful session, Marije will take you through this year’s results of Verint’s global study into consumer and employee’s attitudes and behaviours are towards technology at work, and at home. You will get practical tips and recommendations on how to deal with the trends that were uncovered. Building on more than 5 years of global research, Marije will share insights to help you get closer to your customers and your employees.
In this session Marije will cover:
- The fight for consumer preference; find out what drives consumer behaviour and choice
- Engaging your employees; learn how your employees feel about technology at work – and their wants and needs
- Man or machine; in a highly automated workplace, where do you deploy people?
All attendees of the session will receive a copy of the research report.