"Attending CCW means putting your customers first." 

05 - 08 October, 2020 | Amsterdam

Markus Wagner


CEO Chatvisor

Markus is a problem solver at heart and daily applies his exceptional skills in his co-role as CEO & CTO at Chatvisor. As a software expert himself, he leads Chatvisor’s product development to not just match, but exceed customer expectations.

Before co-founding Chatvisor, Markus launched a number of successful services himself, worked in a number of different companies including Dynatrace, and studied computer science. Today, Markus’ passion belongs to building a platform that helps companies to succeed in the digital world. 

Main Conference Day One

Tuesday, October 8th, 2019

2:00 PM Future of work in customer contact

  • What does the future hold for customer service and the call centre industry?
  • The role of colleagues in the age of AI

Check out the incredible speaker line-up to see who will be joining Markus.

Download The Latest Agenda