07 - 10 October, 2019
Beurs van Berlage, Amsterdam, Netherlands
Martin Ratolistka, Chief Data & Automation Officer at Kiwi.com
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Martin Ratolistka

Chief Data & Automation Officer

Check out the incredible speaker line-up to see who will be joining Martin.

Download The Latest Agenda

Main Conference Day One

Tuesday, October 8th, 2019

12:30 PM Case Study: Harness automation, data and AI programmes to support customers and reduce costs

·         From UX to CX: Provide customers with the simplest interface possible
·         The use of voice recognition to understand customer requests
·         Implementing and scaling up automation: Cope with process complexities through home grown and third party solutions