07 - 10 October, 2019
Beurs van Berlage, Amsterdam, Netherlands
Mirjam Van Den Berg, Vice President Customer Operations at Travix

Mirjam Van Den Berg

Vice President Customer Operations

Check out the incredible speaker line-up to see who will be joining Mirjam.

Download The Latest Agenda

Main Conference Day One

Tuesday, October 8th, 2019

11:30 AM Case Study: From strategy to execution – Travix’s customer operations transformation to enable customer satisfaction whilst driving down the cost

• Defining the future state of global customer operating model
• Pushing innovation and technology implementation to improve efficiency and customer satisfaction
• An ongoing journey to bring colleagues along the change and transformation