07 - 10 October, 2019
Beurs van Berlage, Amsterdam, Netherlands
Mirjam Van Den Berg, Vice President Customer Operations at Travix

Mirjam Van Den Berg


Vice President Customer Operations
Travix

Check out the incredible speaker line-up to see who will be joining Mirjam.

Download The Latest Agenda

Main Conference Day One

Tuesday, October 8th, 2019


11:30 AM Case Study: From strategy to execution – Travix’s customer operations transformation to enable customer satisfaction whilst driving down the cost

• Defining the future state of global customer operating model
• Pushing innovation and technology implementation to improve efficiency and customer satisfaction
• An ongoing journey to bring colleagues along the change and transformation