Pre-Conference Site Tour & Workshops
Monday, October 7th, 2019
11:30 AM Workshop B: Combining the power of RPA & AI to drive business efficiency and customer value
· What are the customer operation areas where RPA and AI can make the biggest difference?
· Ensuring end-to-end process optimisation through an enterprise wide automation and AI strategy
· Implementing RPA fueled by AI to reduce human efforts in customer contact