"Attending CCW means putting your customers first." 

05 - 08 October, 2020 | Amsterdam

Sander Scheepens

Solutions Director Custom Connect International

Sander is a New Entrepeneur with 25 yrs experience in Outsourcing Services Industry across variety of ICT & BPO Services blue chip companies: IBM, XEROX, KPN/Getronics, EMC/Dell, Arvato/Bertelsmann, etc. Experience across multiple verticals: Telecom, High Tech, Media & Entertainment, Banking & Insurance, Non-Profit, FMCG, Oil & Gas, Utilities, Travel & Leisure, Logistics & Supply Chain Commercial, Strategic & General Management Roles. 20+ yrs in Business Development (Europe, US, Middle East & Africa). 20+ yrs in Dealmaking (Europe, US, Middle East & Africa). 15+ yrs PMO & Project Implementations (Europe, US, Middle East & Africa). Currently: Owner of TCMS – Strategic Consulting Services, Co-owner of South Africa based BPO Provider &  Sales & Solutions Director a.i. Custom Connect International

Main Conference Day Two

Wednesday, October 9th, 2019

12:10 PM Case study: How does Custom Connect uses the solutions of FLX to optimize customer contact?

This session will show how CustomConnect works together with FLX solutions to optimize customer contact in order to reach goals, like call reduction, improved efficiency, increase of customer/employee satisfaction, better SLA’s and a stronger bottomline.

Check out the incredible speaker line-up to see who will be joining Sander.

Download The Latest Agenda