09 - 11 September, 2019

Scott Barker

Head of Customer Care

2:35 PM PANEL DISCUSSION: How to virtual assistants and Chatbots transforming customer care

  • A reality check for virtual assistants and Chabots:  what can be done? 
  • Define your bot strategy and tactics 
  • What are the obstacles to look out for? 
  • How to integrate Chatbots with your omni-channel customer experience? 

Check out the incredible speaker line-up to see who will be joining Scott.

Download The Latest Agenda