"Attending CCW means putting your customers first." 

05 - 08 October, 2020 | Amsterdam

Tom Vickers

UK Customer Service Country Manager Audible

Main Conference Day One

Tuesday, October 8th, 2019

2:00 PM Develop a culture of “listening” with Audible

• Creating customer love through engaged and passionate employees
• Making your agents the brand ambassadors: Innovative ways to engage your employees

Main Conference Day Two

Wednesday, October 9th, 2019

Check out the incredible speaker line-up to see who will be joining Tom.

Download The Latest Agenda