09 - 11 September, 2019

Tracy Kellaway

Head of Contact Centre
Estee Lauder

11:10 AM IDG F -Your employees deliver your brand promises to the customers. Are you delivering the promise to them?

  • Do you invest the same in understanding your employees as understanding your customers?
  • Innovative ways to engage your employees

Check out the incredible speaker line-up to see who will be joining Tracy.

Download The Latest Agenda