Content Guru is a multi-award-winning cloud contact centre and customer engagement provider, operating across three core regions – Europe, North America and Asia-Pacific. Its cloud communications technology, storm®, is identified by leading analysts as one of the world’s premier contact centre platforms. storm has unrivalled scalability, fully-blended, omni-channel contact centre processing (including email, SMS, voice, WebRTC, Instant Messaging and social media) and seamless integration capabilities into hundreds of third-party platforms.
Content Guru’s storm platform delivers consistently high-quality Citizen Engagement Hub™ capabilities, which enable citizens and colleagues to engage with clients wherever they are, whenever the time and on whichever devices and channels they would like. Hundreds of the world’s largest organisations rely on storm for mission-critical services, in sectors from public sector through travel to finance, and include G4S, Serco and the UK’s National Health Service (NHS), the fifth-largest employer globally
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