Smollan Customer interaction centre is an award winning Business Process Outsourcing which specializes in servicing all industry verticals from across the globe. With the latest technology and human capital applied by the highly specialized team. This has won them accolades as the best call centre award in Africa and the Middle East at the Contact centre awards in Austria 2018.
The team are able to successfully apply- Insights consulting, analytics insights intelligence, managed data services, integrated technology solutions to be topped off with a customer interaction centre regardless of industry to deliver seamless operational efficiency.
We are the agile interaction point between the consumer, the brand and the retailer, delivering a platform to provide a truly omni-channel environment.
The Customer Interaction Centre is supported by leading technology that effectively tracks, monitors, manages customer and consumer interactions.