CCW Europe isn't just another conference...
LARGEST: Europe’s flagship representation of the world’s largest customer contact event series;
LONGEST: 20 years providing insights for global customer contact community;
SENIORITY: The ONLY leadership summit for Europe’s customer contact strategists;
PRACTICAL: A true peer-led event packed with invaluable best practices to best future-proof your customer contact;
DISRUPTIVE: Learn from the most experienced and the most innovative: A well balanced speaker faculty from both big brands and disruptors;
PERSONALISED: Story telling in stead of theories: Unlock the key to better customer experience through powerful and personalised stories;
COMPREHENSIVE: The most comprehensive agenda dissecting specific customer contact challenges;
UNFORGETTABLE: An unforgettable platform you simply won’t find anywhere else!
Who attends CCW?
Chief Customer Officer, Chief Operating Officer, Chief Experience Officer, Chief Digital Officer Heads/VPs/Directors/Managers of:
- Customer Transformation
- Customer Contact/Contact Centre/Call Centre
- Customer Experience
- Customer Engagement
- Customer Operations
- Customer Service
- Customer Success
- Customer Innovation & Technology
- Customer Support/Care
- Omni Channel Strategy
- Digital Customer Service
- Service Design
- Service Delivery