CCW Executive Exchange March

March 22 - 24, 2020 | Miami, Florida

Special Report: Augmenting Contact Center Automation

Special Report: Augmenting Contact Center Automation

Eighty-eight percent of customer contact leaders expect automation to improve agent workflow or elevate agent performance.

What will it take to make that expectation a reality? This report has the answers. It reveals how to reap the rewards of automation’s most significant, most exciting promise: augmenting the contact center - and the agents who work inside.


Please note: That all fields marked with an asterisk (*) are required.