CCW Executive Exchange March

March 22 - 24, 2020 | Miami, Florida

Elaine Walsh

VP Customer Experience Optum

Why Elaine?

Elaine brings experience across the healthcare industry with a focus on organizational transformation, behavioral coaching, and customer service. As Essilor of America's leader for Customer Experience strategy and transformation, Elaine developed theĀ strategic plan to support a centralized care model, improve the customer experience and improveĀ front office and back office operations.

Check out the incredible speaker line-up to see who will be joining Elaine.

Download The Latest Agenda