Talkdesk Enterprise Contact Center Platform empowers companies to continuously improve customer experience. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings.
Talkdesk is easy to implement and easy to use. With Talkdesk, setup takes days or weeks, not months, and a modern UI means new reps can get up and running with Talkdesk with little or no time spent in training.
Over 50 pre-built integrations including Salesforce and ServiceNow plus open APIs enable integration across every facet of your ecosystem.
Satisfy rapidly-changing customer expectations with a nimble platform. Make changes with clicks, not code. Leverage a steady stream of new capabilities delivered in three updates per year.
Talkdesk offers the scalability, reliability and security required by large global organizations. The microservices API-driven architecture allows you ultimate flexibility to serve your customers anywhere in the world, on any device and through any channel.
Over 1,400 innovative enterprises around the world, including IBM, Acxiom and Shopify rely on Talkdesk to power their customer interactions.