The invitation-only format ensures highly interactive sessions and true peer-level networking opportunities for senior executives.
STRATEGIC EVENT SESSIONS
The intellectual content of the program is designed specifically for senior executives and led by recognized thought leaders in CX & Customer Contact who share in-depth case studies, best practices, and unique expertise on the latest industry trends.
ONE-TO-ONE BUSINESS MEETINGS
Meet 40+ solution providers who offer products & services that match your business needs in private, prescheduled, one-on-one meetings with the unique opportunity to view early previews of emerging technologies in the industry.
The Exchange agenda offers a variety of unique learning styles from 30+ benchmarking sessions & masterclasses to 8+ focused group discussions, of which you can select from to build customized itinerary that reflects your current initiatives, priorities, and future strategic objectives.
The quality of the Exchange delegates is significantly higher than most events...Exchange events have packed a higher quality of attendees due to to the rigorous process that goes into filtering out and actually matching the attendees to the supplier requirements.