CCW Executive Exchange March

March 22 - 24, 2020 | Miami, Florida

WHY JOIN THE CCW Executive Exchange

 The CCW Executive Exchange is part of the world's largest customer contact event series. The exclusive exchange is a premium, invitation-only event built for today's senior CX and Customer Contact  Leaders.

BENCHMARK WITH THE BEST

Sherif Mityas

Sherif Mityas

Chief Experience Officer

TGI Fridays

Libba Sapitsky

Libba Sapitsky

Senior Vice President Customer Service and Operations

CVS Health

Alice Sesay Pope

Alice Sesay Pope

SVP, Global Contact Centers

Visa

Robert Hackl

Robert Hackl

SVP of Headset Leasing and Insurance

Sprint

Vivek Bedi

Vivek Bedi

Head of Consumer Experience Digital Products

Northwestern Mutual

Magali Axson

Magali Axson

VP of Client Services for the Participant Service Center

ADP

Karen Mitchell

Karen Mitchell

Sr. Director - Service Enablement Global Sales & Customer Care

Marriott International

Rami Sarabi

Rami Sarabi

Sr. Director, Global Customer Service

Tarte Cosmetics

EXCHANGE FEATURES

Benchmarking

With over 25 highly crafted sessions reflecting strategic issues senior executives have identified as priorities, take a two-fold approach to address both customer experience & employee experience.

Networking

Because of the unique structure of the Exchange, networking is more productive with shared challenges, insights and goals during scheduled activities and an exclusive site tour.

Project Analysis

Your particular issues are put under the spotlight and with an open mind you can embrace the potential solutions that will emerge through group discussions.

1:1 Business Meetings

Shorten your RFP Cycle! Take part in one-to-one business private business meetings with solution providers that can help you navigate your biggest challenges.

SECURE YOUR VIP SEAT 

If you’re interested in reserving a VIP spot at the CCW Executive Exchange, reach out to us before spots fill up – limited availability.

WHAT CX LEADERS SAY