Tethr is an enterprise video collaboration platform that connects people in remote locations with experts. Tethr is part of a new business category called ‘Show Me’ that is rapidly growing in the customer service industry. With the Tethr console, customer care reps can easily send out text messages to instantly launch video calls with their clients. Think ‘facetime’ on steroids. The platform acts like a phone system, allowing multiple agents to be on simultaneous video calls at any given time. It provides advanced features such as: annotation tools, skills routing, website push, screen share and remote operation of the phone’s camera functions and more. Companies are claiming 50% reduction in troubleshooting calls with customers when using Tethr.