CCW Executive Exchange August

August 14 - 16, 2024 | The InterContinental | New Orleans, LA

VIEW FULL EVENT AGENDA

REQUEST AN INVITATION

Meet the Speakers

Haley Morse
Chief Customer Officer
Baker Hughes

Geoffrey Burbridge
EVP, Head of the Truist Care Centers
Truist

Neil Gomes
Chief Digital Officer
AmeriHealth Caritas

Elizabeth Oates
Vice President, Guest Services & Consumer Insights
Ulta Beauty

Kim Smith
Vice President, Reservations and Customer Care
IHG Hotels and Resorts

Mike Medeiros MBA
Vice President, Business Relationships and Operations Strategy
Assurant

Fred Kleiman
Vice President, Customer Service, Direct to Consumer
The Tennis Channel

Shannon Yeats
Vice President, Client Success, Contact Center
Entertainment Partners

Daniel Burks
Vice President, Product and Process
America's CAR-MART

Rajamma Krishnamurthy
Senior Director, Leader Enterprise AI, Responsible AI
Microsoft

Richa Diwan
Senior Director, Value Office
Walgreens Boots Alliance

Boris Vishnevsky MBA, CISSP, DIA
Senior Director, Emerging Technologies & Innovation Management
Maximus

Chinmaya Yerramilli
Senior Director, Deposits Operations
Discover Financial Services

Casey MacMillan
Senior Director, Community Care
RPM Living

Geoff Estilow
Director, Service Experience
Fidelity Investments