With more than 14 years of experience in the contact center industry, Kyle has a proven track record of delivering customized IVR and IVA solutions that drive contact center optimization. Kyle’s expertise in CX design, architecture, reporting, and routing intelligence enables robust contact center ecosystems that maximize efficiency. His acumen helps clients gain valuable information and empowers them to make data-driven decisions. By bridging the gap between business and technology, Kyle helps solve complex business problems and helps organizations achieve their strategic goals.
Check out the incredible speaker line-up to see who will be joining Kyle.
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