PDF

Exclusive Q&A from Zenaido Torres of Western Union

Take an exclusive look at Zenaido Torres, Senior Operations Manager – Mexico Regional Operations Center of Western Union as he gives an inside look to his ideas and challenges he faces.

If you would like a copy sent directly to your inbox, please email enquiry@iqpc.com.

Past Attendee Snapshot

Curious as to whom you attended Global Contact Center Excellence Summit last year? We have you covered. From job titles to specializations, we have prepared a teaser of the professionals you are likely to run into on the show floor.

Q&A with 5 C-Level Executives

Read the Exclusive Q & A with 5 C-Suite Executives from CenterPoint Energy, FIS Global Retail Payments, NOLA 311, DirectBuy, and Crisis Response Network. Discover what innovative ideas they are working on and walk away with insight required to improve your current operation.